I’m not sure how long to cure the Gel for:

Each application of Gel needs a 3 minute cure. Do not be tempted to take the nails out and see that the top layer is hard and so it must be enough?! You will not be able to tell if the underneath layers are cured. Always allow 3 minutes.

The Gel is still sticky when I take it out of the lamp:

Gel will never fully cure due to oxygen inhibiting the curing process and so you will be left with an induction layer. This can safely removed with Finishing Wipe.

The lamp is giving my client sharp pains:

Sometimes a heat reaction can be felt when curing under the lamp. This can happen if the nail plate has been thinned too much?

Or you have applied the Gel too thick?

You are not using the lamp that was designed to go with the product that you are using?

When I wipe off the sticky layer the Gel is dull:

Your bulbs have lost their strength. You must replace bulbs every 4-6 months in a busy salon environment.

After a couple of days there is lift:

Ensure that when you apply the Gel it is not touching any soft tissue.

You did not apply primer.

The Gel has gone hard in the pot:

Always ensure that you leave the lids on when you are working with Gel

You are sat to closely to a window with no protection and the UV from the sun has cured the product.

My Gel is full of tiny lumps:

Make sure you work in a dust free environment and keep lids on while you are working

Will the UV lamp give my client cancer:

UV lamps used in the nail industry are designed to be safe. The lamps use mainly UVA but do contain a little UVB. This is not a problem though as special filters are fitted to protect from the UVB.